To resolve this issue you'll need to follow the below steps - 


- Open Word

- Go to file

- Options (at the bottom left)

- Customize Ribbon

- Tick Developer on right-hand side third from bottom, then click ok.


You'll now have the Developer tab on the toolbar/Ribbon.


- Click on the Developer tab

- Click on Word add-ins

- Untick the top box which should be slsFamilylawgroup.dotm

- then click Ok


You'll be left with one tab that works. However it doesn't save these settings, so we'd advise that you leave a blank word document open whilst you are working to keep the settings active. Once Word closes you may need to complete these steps again.